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Terms and Conditions for NJ Furhyra

These Terms and Conditions govern the rental services provided by NJ Furhyra for furniture and home appliances across Ernakulam. By renting products from NJ Furhyra, the Customer agrees to comply with these Terms and Conditions.

 

1. Rental Scope and Product Delivery

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  • 1.1. NJ Furhyra rents out furniture and home appliances across Ernakulam, with rental amounts varying based on the product type, rental duration, and applicable delivery charges.

  • 1.2. Orders can be placed through the NJ Furhyra website or by phone. Upon receiving the order, NJ Furhyra will contact the Customer for confirmation and proceed accordingly.

  • 1.3. Product delivery depends on the location and distance and will generally be completed within 7 days from the order confirmation. Delivery charges are calculated based on distance from NJ Furhyra’s location.

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2. Security Deposit and Refund Policy

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  • 2.1. Customers must pay a refundable security deposit before receiving the rented products.

  • 2.2. After the final quality check upon return, if no damages are found, the security deposit will be refunded within 15-21 working days.

  • 2.3. If any damages are identified, NJ Furhyra has the right to deduct the repair or damage charges from the security deposit and refund the remaining balance.

  • 2.4. In the event of unpaid rental dues or late payments, NJ Furhyra may deduct the amount owed from the security deposit. NJ Furhyra reserves the right to forfeit the security deposit in case of non-payment.

  • 2.5. The Customer agrees that the security deposit cannot be adjusted against any outstanding monthly rental dues.

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3. Rental Payments and Default

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  • 3.1. Customers are required to pay the agreed rental amount on or before the due date each month.

  • 3.2. In the event of late payments, late fees may apply, and NJ Furhyra may deduct the unpaid dues from the security deposit.

  • 3.3. Repeated delays or defaults may result in the termination of the rental agreement, and NJ Furhyra reserves the right to reclaim the rented products without notice.

 

4. Product Usage and Maintenance

 

  • 4.1. The Customer must handle all rented products with care and ensure they are not damaged, stolen, or lost.

  • 4.2. Minor wear and tear, such as small scratches and chips on wooden furniture, will not be penalized.

  • 4.3. If a product is stolen, damaged beyond repair, or lost, the Customer will be liable to pay the current market price of the product.

  • 4.4. Unauthorized repairs, alterations, or use of substandard parts will attract a penalty. NJ Furhyra reserves the right to assess the penalty and deduct it from the security deposit.

  • 4.5. Any removal, alteration, or defacing of insignia, numbers, or lettering on the product will be treated as damage and will incur charges.

 

5. Product Inspection

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  • 5.1. NJ Furhyra representatives have the right to inspect the rented products during the rental period, with prior notice to the Customer.

  • 5.2. The Customer agrees to provide access to the products for inspection at a mutually convenient time. Refusal to grant access may result in penalties or termination of the rental agreement.

 

6. Damage and Quality Check Procedure

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  • 6.1. Upon return, NJ Furhyra will conduct a quality check to ascertain the condition of the products.

  • 6.2. The Customer and NJ Furhyra will refer to the initial quality control document and delivery photographs to assess any damages.

  • 6.3. In the case of damages, NJ Furhyra will determine the extent and cost of repairs and deduct the amount from the security deposit before processing any refund.

 

7. Customer Liability

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  • 7.1. The Customer agrees to be fully liable for any damage, theft, or loss of the rented products.

  • 7.2. If the product is found to be damaged or non-repairable, the Customer shall pay the full market value of the product.

 

8. Termination and Early Return

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  • 8.1. NJ Furhyra reserves the right to terminate the agreement at its sole discretion in the event of non-compliance with these Terms and Conditions or non-payment of rental dues.

  • 8.2. In case of early termination, NJ Furhyra will reclaim the products and adjust any outstanding dues or penalties from the security deposit.

 

9. Indemnity

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  • 9.1. The Customer agrees to indemnify and hold NJ Furhyra harmless from any liabilities, losses, damages, or legal costs arising from misuse, damage, or loss of the rented products.

 

10. Governing Law and Jurisdiction

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  • 10.1. These Terms and Conditions are governed by the laws of India and are subject to the exclusive jurisdiction of the courts in Ernakulam.

 

11. Amendments

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  • 11.1. NJ Furhyra reserves the right to modify these Terms and Conditions at any time without prior notice. The updated terms will be made available on the website and shall apply from the effective date of modification.

 

By placing an order with NJ Furhyra, the Customer acknowledges that they have read, understood, and agreed to these Terms and Conditions.

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